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  • Writer's pictureBlack in eCommerce

The Future of eCommerce: Trends to Watch Out For

The eCommerce industry has been rapidly evolving over the past few years, with new technologies and innovations changing the way consumers shop online. As we move into the future, it's important for online retailers to stay ahead of the curve and keep up with the latest trends in order to remain competitive. In this blog post, we'll discuss the latest eCommerce trends that are shaping the industry and what online retailers should keep an eye on in the coming years.

Mobile Commerce

Mobile commerce has been growing rapidly in recent years and it's showing no signs of slowing down. In fact, it's predicted that by 2021, mobile commerce will make up 54% of all eCommerce sales. This means that online retailers need to ensure their websites are optimized for mobile devices and that they offer a seamless mobile shopping experience. This includes everything from easy navigation to mobile-friendly payment options.

Artificial Intelligence

Artificial intelligence (AI) is one of the hottest trends in eCommerce right now, and it's only going to become more important in the future. AI can be used to personalize the shopping experience, offer product recommendations, and even assist with customer service. As AI technology continues to advance, we can expect to see even more innovative uses for it in the eCommerce space.

Augmented Reality

Augmented reality (AR) is another technology that is starting to make waves in eCommerce. AR allows customers to visualize products in a real-world setting before making a purchase. This technology is particularly valuable for certain industries, such as furniture and home decor, where customers want to see how a product will look in their home before buying it.

Voice Commerce

Voice commerce is still in its early stages, but it's a trend that online retailers should keep on their radar. With the rise of smart speakers and virtual assistants, more and more consumers are using voice search to find products and make purchases. Online retailers can take advantage of this trend by optimizing their product listings for voice search and offering voice-enabled shopping experiences.

Subscription-Based Models

Subscription-based models have been around for a while, but they're becoming increasingly popular in the eCommerce space. From meal kit deliveries to beauty boxes, consumers are subscribing to a variety of products and services. Online retailers can take advantage of this trend by offering their own subscription-based services, which can help increase customer loyalty and recurring revenue.


The eCommerce industry is constantly evolving, and online retailers need to stay on top of the latest trends in order to remain competitive. From mobile commerce to artificial intelligence, there are a variety of trends that are shaping the future of eCommerce. By keeping an eye on these trends and adapting their strategies accordingly, online retailers can position themselves for success in the years to come.

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